Home care software services
Everything a home care agency runs on, as part of caring for people
You care for your community. So do we. Orliva is Canadian-owned home care software for Ontario agencies: scheduling, a caregiver app, client and family apps, care plans, meals, rides, billing and payroll. Take the full suite or only the products you need, pay for what you use, and leave the software to us.
The range of care you can schedule
Personal support
Bathing, dressing, mobility and personal care visits by PSWs.
Homemaking
Light housekeeping, laundry, meal preparation and errands.
Nursing visits
Visits by nurses, alongside PSW care for the same client.
Respite and companionship
Time for family caregivers to rest, and company for people living alone.
Overnight and long visits
Visits through the night or across the day, with breaks and shift premiums.
Residence rosters
Supportive housing and assisted living, staffed by roster rather than by visit.
Meal delivery
Hot and frozen meals on daily routes, with menus and dietary needs.
Rides to appointments
Medical and community trips, with wheelchair-ready vehicles and escorts.
- Recurring care that repeats weekly, every other week or on set days
- Open visits offered to available PSWs, first to accept takes it
- Call-outs covered fast, with every uncovered visit in one list
- Continuity: the same caregivers for the same clients
- Skills, availability, time off and travel taken into account
- Funder hours checked as visits are booked
- Clients and families can ask for changes from their app
- Changes reach the caregiver, the client and their family automatically
Every module
The services Orliva provides
The foundation
What every agency starts with: your clients, your caregivers and the way your agency works.
- Agency setupFoundationYour programs, services, rates, funders, teams and holidays, set up the way your agency runs.
- Clients and intakeFoundationClient profiles, contacts, consents, documents and alerts, from the first call to discharge.
- Staff recordsFoundationPSW and nurse profiles, qualifications and expiry dates, availability and time off.
Scheduling and visits
The schedule that keeps care arriving: from a single visit to a full roster across residences.
- SchedulingFoundationOne-time and recurring visits, open-visit offers to PSWs, call-out cover and continuity with the same caregiver.
- Orliva RoundsThe caregiver and driver app: today’s visits, directions, care tasks, check-in and check-out, even without a signal.
- Sites and caseloadsSupportive housing, assisted living and residence rosters, with caseloads by team.
Care and funding
The care behind each visit, and the funding that pays for it.
- Care plans and notesCare plan tasks that travel with every visit, case notes and alerts the whole team can see.
- Assessments and formsYour own assessment and care forms, with scoring, review and sign-off.
- Funding and authorisationsAuthorised hours from each funder, hours remaining, and a warning before they run out.
- ReferralsService offers and referrals from Ontario Health atHome, accepted into a client record.
- E-signatureService agreements and consents sent by email and signed online.
Beyond the visit
The community services many Ontario agencies also run, in the same place as their care.
- Orliva Care + MealsMeals on wheels and meal delivery: menus, orders by phone or app, kitchen lists and driver routes.
- RidesRides to appointments for seniors and people with disabilities: wheelchair-ready vehicles, drivers and fares at your own rates.
Clients, families and the office
Everyone around the client, kept in the loop without a chain of phone calls.
- Orliva Home and CircleApps for clients and the family members they choose: upcoming visits, meals and rides, requests and messages.
- Messaging and notificationsSecure messages with photos and documents, tasks for the office, and alerts when something changes.
- Caller pop-upWhen a client or family member phones, the office sees who is calling and opens their record.
Billing and payroll
Verified visits turned into invoices, funder claims and pay, without re-keying.
- BillingClient invoices and statements, funder claims, payments, HST and an export to your accounting.
- PayrollPaid hours, mileage, premiums and holiday pay from verified visits, exported to your payroll provider.
- Dayforce connectionApproved pay sent straight into your agency’s Dayforce.
- Orliva payrollNet pay, pay stubs, direct deposit, remittances, T4s and Records of Employment.
Oversight and trust
Know how the agency is doing, and show it.
- Reports and complianceDashboards, missed and late visits, incidents, complaints and who looked at which record.
- Privacy and securityFoundationHosted in Canada, designed with PHIPA in mind, with roles and access set per person.
The full suite, or only what you need
Take the whole suite
Scheduling, the caregiver app, client and family apps, care plans, billing and payroll, all sharing one record of each client.
Or only what you need
Start with the foundation and the modules your agency uses today. Add meals, rides or payroll when your programs grow.
Pay for what you use
A monthly plan sized to your agency and the number of clients you serve, plus only the add-ons you turn on. No charge for modules you don’t use.
Something only your agency needs?
We build custom solutions and add-ons on request, so Orliva fits the way you already care for people.
Special pricing for Canadian agencies
As a Canadian-owned company, we offer special discounts to Canadian home care businesses and community organisations. Ask us when you book a demo.
See how they connect
Each module plugs into the others. See the suite map to follow a visit, a meal and a ride from start to invoice.
Questions agencies ask
- Do we have to buy the whole suite?
- No. Start with the foundation (clients, staff and scheduling) and turn on only the modules your agency uses. Add more when your programs grow.
- How is Orliva priced?
- A monthly plan sized to your agency and the number of clients you serve, plus only the add-ons you turn on. Book a demo for a quote for your agency.
- Can you build something specific to our agency?
- Yes. We build custom solutions and add-ons on request. Tell us what your agency needs when you book a demo.
- Do you offer discounts for Canadian agencies?
- Yes. Orliva is Canadian-owned, and we offer special pricing to Canadian home care businesses and community organisations.
- What kinds of care can we schedule?
- Personal support, homemaking, nursing visits, respite and companionship, overnight visits, residence rosters, meal delivery and rides to appointments.
Pick the modules that fit your agency
Tell us which programs you run. We’ll suggest where to start, and show you what it would look like with your own clients and caregivers.